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What Brands Need to Know About Marketing with Mobile Apps
user icon Posted by david on Thursday, October 8th, 2009

Nearly two years after its release, it seems as though iPhones are becoming overloaded with gimmicky apps that get deleted after only two days. And this is particularly true when the app has been created as part of a marketing campaign.

Last year I commented on why iPhone apps were at the top of many brands’ Christmas wish list. Ever since Stanley Works released their virtual spirit level, brands have been pumping out mobile apps on an industrial scale.

To be fair, it’s easy to understand why. A recent Wireless Expertise study estimated the number of smartphones sold per year worldwide will rise from 165 million to 423 million by 2013. So finding a way of integrating mobile into the marketing mix is becoming essential, rather than an optional extra.

The market is saturated

The problem for marketers is that the smartphone market is already swamped with apps. In fact, there are already over 85,000 different apps just for the iPhone, following a gold rush of developers hoping to make their fortune.

With this level of competition, one of an app’s key aims should now be to stay on people’s mobiles and be something people will use regularly. So are brands going the right way about it? Or are they at risk of annoying people fed up with gimmicky mini games?

Well, according to research by Flurry, a mobile analytics company, the apps people use most frequently and for the longest period are those offering them useful information, rather than novelty mini games.

Mobile apps should give people what they want – useful info

In a study of user retention of 19 different types of apps over 90 days Flurry found that gimmicky apps (labelled as entertainment) and games ranked poorly for retention, as shown in this handy chart:

Flurry's mobile app stidy results

This study suggests that if brands want their apps to be used regularly and stay on people’s mobiles they need to be apps providing useful content.

There’s a growing consensus that brands need to become publishers if they want their marketing to appeal to consumers hungry for information and dismissive of advertising.

So as well as harnessing the ability to pump out news, industry insight and product advice on their website, brands need to start doing it through mobile apps too.

Gimmicky apps might get five minutes of fame. But according to Flurry’s study, it’s apps people find useful and use regularly that will stay on their mobiles and keep them engaged with a brand’s marketing.

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BDA (Buckingham Design Associates) blog – real people giving real opinions, and a complete lack of agency waffle. BDA deliver an exciting blend of design and creative marketing for the Oxford, Milton Keynes, Northampton and London region.

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One Response to “What Brands Need to Know About Marketing with Mobile Apps”

  1. Sebastien Simard Says:

    It’s interesting to see these stats. I tought business and finance would have last longer, but I’m not surprise about games and entertainment.

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